FAQ

©︎2022 Morino Lodge. All Rights Reserved.

  • How long is the winter season in Hakuba?

    Hakuba
    Officially most resorts open Dec. 1 and close at the end of "Golden week" (the first week of May). Snow conditions vary but are typically at their best from mid December to late March. It is possible to be riding powder as early as late November and those bluebird days in April are perfect for cruisers, park and backcountry hikes.

    Myoko
    The season in Myoko tends to open mid to late December until the end of March. This season could extend on both sides in future as Myoko continues to be more and more on the map as a destination.

  • How close is Morino Lodge Hakuba to the ski hills, bars and restaurants?

    With Happo-one's main gondola less than a 10 minute walk and one of the main shuttle bus hubs right outside our front door, you've got easy access to all the resorts in the Hakuba valley! There are also plenty of restaurants, bars and all-important onsens nearby.

  • How close are Morino Chalets Hakuba to ski hills, bars and restaurants?

    Morino Chalets are located in a few different locations throughout the village of Hakuba. Some are in easily walkable proximity to a lift area, all are close to a shuttle bus stop giving you access throughout the valley. Please feel to ask about any specific chalet you have in mind.

  • How close is Morino Lodge Myoko to ski hills, bars and restaurants?

    The Akakura Onsen lift area is located a 5 minute walk outside of our front doors. A further 2 minutes or will bring you to the main "high street" of the Akakura area, with it's selection of restaurants, bars and local life.

  • Is there an Onsen in the lodge?

    Hakuba
    No. However, there are a few within walking distance and over a dozen that can be reached by a short drive. If you don't have a car, sometimes you can arrange a ride from the lodge.

    Myoko
    Yes indeed there is, perfect ending to any ski day!

  • Do you have any discount lift tickets?

    Hakuba

    We can obtain All Mountain Passes which gives you access to every mountain in the area, allows you free access to mountain shuttle buses and greatly simplifies your day by freeing you up from worrying about sorting your lift tickets each day.

    1 Day (Adult / Child) - 7600 / 4400 yen (Valid for 1 day)
    2 Day (Adult / Child) - 14400 / 8200 yen (Valid for 2 over a 4 day period)
    3 Day (Adult / Child) - 21500 / 12100 yen (Valid for 3 over a 6 day period)
    4 Day (Adult / Child) - 28700 / 16000 yen (Valid for 4 over a 8 day period)
    5 Day (Adult / Child) - 35700 / 20000 yen (Valid for 5 over a 10 day period)
    6 Day (Adult / Child) - 42800 / 24000 yen (Valid for 6 over a 11 day period)
    7 Day (Adult / Child) - 50000 / 28000 yen (Valid for 7 over a 12 day period)
    8 Day (Adult / Child) - 56400 / 31600 yen (Valid for 8 over a 13 day period)
    9 Day (Adult / Child) - 63000 / 35000 yen (Valid for 9 over a 14 day period)
    10 Day (Adult / Child) - 69400 / 38600 yen (Valid for 10 over a 16 day period)
    11 Day (Adult / Child) - 75900 / 42100 yen (Valid for 11 over a 17 day period)
    12 Day (Adult / Child) - 82400 / 45700 yen (Valid for 12 over a 19 day period)
    13 Day (Adult / Child) - 88900 / 49300 yen (Valid for 13 over a 20 day
    period)
    14 Day (Adult / Child) - 95500 / 52900 yen (Valid for 13 over a 20 day
    period)

    Adult: 13 and over
    Child: 6-12

    Myoko
    Unfortunately, we cannot obtain lift tickets in advance but they are easy to purchase at the hill.

  • How can I rent gear?

    Hakuba
    We recommend Central Snowports. They will come and pick you up, take you to get fitted out, and either bring you back to your accommodation again or you could head directly to the hill.

    *If you're planning on renting during one of the peak times (Christmas, New years, Chinese New Years etc.), it's a good idea to reserve your gear in advance.

    Myoko

  • How can I arrange ski or snowboard lessons?

    We can arrange lessons for you at the lodge or direct you towards Evergreen Outdoor Centre. They offer lessons as well as guiding services in both Japanese and English and are located near us. Check out the link for more details; http://www.evergreen-hakuba.com/ or call Evergreen at (0261)72-5150.

    For Guests skiing at Goryu/Iimori and Hakuba 47 there is the excellent Hakuba snowsports staffed with all professional instructors. For private lessons they will pick you up at your accommodation and for group lessons it’s an easy shuttle bus ride away. We get excellent reviews on the tuition standards for these guys!

  • Do you have Internet?

    Yes. We have high-speed fiber optic internet. You can use wireless or our desktop free of charge.

  • Do you have laundry?

    Yes. It's It's free. We also have a dryer (100yen - 20mins)

  • How do I pay?

    After booking your room, we ask that you pay a 20% deposit. This can be paid by online credit card payment or buy bank remittance (furikomi). The rest can be paid by bank transfer a month before arrival. We usually use Ozforex which offers rates up to 5yen/dollar better than the high street banks and involves a domestic transfer to our Ozforex account in any of the following currencies - AUD, USD, GBP, HKD, SGD, CAD, NZD.

    * For our online payments we use Paypal. It's a reputable service that is very secure and easy to use (almost anything you buy on ebay for example uses this). If you choose this method, you'll receive a mail from Morino lodge that will connect you to the Paypal sight and walk you through the process. You don't have to register with Paypal to make a payment. There is a 3.4% service charge when paying by credit card.

  • Is there a cancellation charge?

    Yes. The 20% deposit will be held in case of cancellation. For cancellations 60 days prior to check in date, all funds are forfeited.

  • Can I get a pick up once in Hakuba?

    Yes.  Once you know your arrival time in Hakuba, notify us by email or phone or you can call us once you arrive. If you're coming by train, go to Hakuba station. If by bus, go to Happo bus terminal.

  • Do you have parking?

    Yes. It's a big parking space and it's free.

  • Can I rent a car in Japan?

    Yes. But be sure to get your international drivers license before you leave home. In most countries it's quite easy and cheap to get one! Below are a couple links to some of the bigger car rental agencies in Japan with some service in English.

    Avis: http://www.avis-japan.com/jpn/reservation/reservation_e.shtml
    Nippon Rent-a-Car: http://www.nipponrentacar.co.jp/english/index.html

  • How can I get money in Hakuba?

    There are two ATM's that accept foreign bank cards. One is at 7-11 and is open until 11pm, the other is at the post office down by the station and is open until 7pm. The Japanese banking system is surprisingly behind the times, although this problem seems to get less and less every year. It's still a good idea to see what your bank at home says about it before you come.